At TOPGEAR AUTOMOTIVE SOLUTIONS, we are committed to providing exceptional car service experiences. Our return and cancellation policy is designed to be fair and transparent for both our customers and our team.
If you need to cancel your scheduled service appointment, you may do so without any charges if the cancellation is made at least 24 hours before your scheduled appointment time. To cancel, please contact us at:
Cancellations made within 24 hours of the scheduled appointment may incur a service charge of 10-20% of the total service cost. This charge covers our operational costs including staff allocation, material preparation, and scheduling adjustments.
If you fail to show up for your scheduled appointment without prior notice or cancellation, a 50% charge of the total service cost will be applicable. We reserve the right to reschedule your appointment at a later date.
If you are not satisfied with the service provided, please contact us within 48 hours of service completion. Our team will review your concerns and work towards a resolution, which may include:
If you need to reschedule your appointment, please notify us as soon as possible. Rescheduling requests made at least 24 hours before your appointment will be accommodated at no additional charge, subject to availability.
For customers with active membership plans (Fairdeal membership), cancellation and return policies may vary. Please refer to your membership agreement or contact us for specific details regarding your membership benefits and cancellation terms.
For specialized services such as Paint Protection Film (11x), ceramic coating, and interior upgrades, specific return and warranty terms apply. These terms will be clearly communicated at the time of booking and included in your service agreement.
For our door-to-door service appointments, cancellations must be made at least 24 hours in advance. Cancellations within 24 hours may incur travel charges of ₹500-₹1000 depending on the location.
For any questions regarding our return policy or to process a cancellation or return request, please contact us:
TOPGEAR AUTOMOTIVE SOLUTIONS reserves the right to update this return policy at any time. Changes will be effective immediately upon posting to our website. We recommend reviewing this policy periodically to stay informed of any updates.
Last Updated: January 2026